Residential Leasing Executive

Established to introduce everything Vietnam, Fayfay.com started with the vision to become the Vietnam Expert.

Fayfay.com currently consists of Travel and Real Estate, bringing Vietnam travel experiences and Vietnam real estate investment opportunities to both local and international clients. Since its establishment, Fayfay.com has developed a wide network of connections in the country across different industries, paving way for more sectors to come.
Website: https://property.fayfay.com/vi-vn/

With a vast database of listings in major cities’ prime locations, including exclusive foreign quota stocks from our repeatable developer partners such as CapitaLand, Angia, Gamuda and more, we are seeking motivated and energetic leasing candidates as representatives of the property owners to find prospective tenants.

Job Duties

• Seek for customers/clients through advertising, e marketing, and other channels
• Learn, observe and research market insights for residential leasing business in HCM, esp. District 02 and 07
• Listen, find out customers' needs and demand on apartment renting
• Find a good match of apartments stock in accordance with customer criteria
• Assist customers through apartment viewing, inspections and give professional consultancy to help them find the best match
• Help tenants and Landlords negotiate and balance their mutual interest in leasing agreement, conditions and get the contract signed and agreed by both sides
• Proactively offer after sale service for landlords and tenants agreement is executed
• Solve any problems arising between landlords and tenants during the contract performance
• Prepare report according to the criteria set, ensure the achievement of assigned work standards PI)
• Support for other jobs such as marketing, advertising, administrative jobs
• Based mainly in District 02 and District 07

Skills & Requirements

• Freshmen or at least 01-year experience in estate agent
• Experience with sales
• Strong interpersonal skills
• Good knowledge of the local property.
• Good communication in English
• Ability to listen and know well the customers behaviors (mostly foreigners/expat)
• Dynamic, hardworking attitude
• Integrity - a sense of discipline
• Learning and can-do attitude
• Desire in achieving and striving for goals - Positive thinking
• Ability to work under pressure, complete the work on schedule and goals set

Operations Intern

We are looking for enthusiastic Operations interns to join our team and provide operational support for our real estate’s service in Vietnam on our e-commerce platform.

You will be involved in every aspect of the operational side of the business and will assist in exceeding our customers’ expectations. You will also be highly organized with excellent attention to detail and people skills.

This internship will help you acquire skills and provide you with deeper knowledge of Vietnam as a real estate investment destination as you will be working with a wide range of real estate portfolios in hot spots of big cities. Ultimately, you will gain broad experience that will help you be prepared to enter the real estate industry.

Job Duties

• Managing the entire customer experience and implement marketing content in different channel online and offline
• Ensure listings are efficiently processed and client requests are met
• Communicate with clients, tenant, landlords for inquiry and respective teams for support
• Provide general administrative support to all business functions and ad hoc duties to assist in the running of the office

Skills & Requirements

• Strong passion for Vietnam real estate, and knowledge of Vietnam investment
• Dynamic, can-do and willing-to-learn attitude
• The ability to communicate and collaborate effectively in Vietnamese and English
• A high level of motivation and a strong work ethic with the ability to work on your own initiative, in a real estate business
• Ability to read and write Chinese is a plus

Property Management Intern

Through the real estate internship, the intern will gain a robust understanding of real estate via an inside look of a burgeoning real estate investment. The intern will cycle through the 2 major facets of the organization: Project Management, and Business Operations.

The intern will shadow the coordinator in each department for eight weeks, observing and assisting with relevant tasks.

Job Duties

• Inspect all vacant units, analyzes the condition within portfolio at least regularly to ensure the good standards are maintained
• Answer complaints and questions concerning job-related matters by telephone, in writing and/or email from Tenants
• Send out reminder of rental payment to tenant every month
• Schedule maintenance and repairs, negotiates with relevant parties (Developers, contractors, suppliers, etc.)
• Accompany the Landlords to do the inspection of the Property, accepting the handover of the Property after defect fixing. Record water and electricity meters
• Arrange and provide supporting document for Management Office, on behalf on Landlords
• Assist Leasing team to do admin tasks in daily basis
• Performs other duties as assigned and trained by Senior Manager

Skills & Requirements

• Strong passion for Vietnam real estate, and knowledge of Vietnam investment
• Dynamic, can-do and willing-to-learn attitude
• The ability to communicate and collaborate effectively in Vietnamese and English
• A high level of motivation and a strong work ethic with the ability to work on your own initiative, in a real estate business
• Ability to read and write Chinese is a plus